Stuck and need some help?
Talk to a HumanWhile using the ExpressVPN app, you may notice that the app occasionally contacts domains you don’t recognize.
The reason: If the app encounters issues when trying to contact ExpressVPN servers, it runs a series of checks and diagnostics. As part of this process, the app may occasionally contact domains you do not recognize.
No actual connection to third-party websites is ever established.
Your privacy: You can be assured that no information identifying you or your device is sent to third parties at any time. Your information remains encrypted and protected.
If you have further questions, please contact the ExpressVPN Support team.